Avionics News January 2015 - 51

YOUR CUSTOMERS'

Creating Creditor to Customer Solutions

MATCH YOUR
CUSTOMERS' ACTIONS

Your customers' actions are the most important factor in determining the appropriate credit and collection decision.
Your customers' actions are the most important factor in determining the appropriate credit and
C2C Resources has developed solutions to we have the edge in managingthat give you the edge in
collection decision. At C2C Resources, give you developed solutions your customers' actions.
Creating Creditor to
managing your customers'Customer Solutions
actions.

Customer Action

What it Means

C2C Solutions

* Applies for credit

This is the time to make decisions
and requests to minimize your bad
debt expense.

* Info Search
* Credit Application Completion
and Verification

* Payment is past due
* Late or unfounded dispute
* Breaks promise to pay
* Makes partial payment
* Does not return phone call or
respond to 1st demand letter

Your customer may be headed for
trouble or just trying to see how far
he can stretch your policies. Early and
consistent follow-up will get you paid
but also identify the real problems.
Even if your customer is headed for
trouble, he still has hope for his
business and it's your goal to make
your company a priority while there
is still some money.

* Utilize Profit Maximizer to
effectively manage your
in-house recovery efforts
* Request 10-Day Demand Service
* Transfer customer to ARM
Program

* Breaks second promise to pay
* Fails to return phone call after
second left message
* Ignores Final Demand or
10-Day Demand Letter
* Claims cash flow problem with
no reasonable payment plan
* Fails to make NSF check good
with certified funds

Your customer's actions clearly show
that he is in financial trouble or just
doesn't care. For those in financial
trouble, it means that at best they can
pay some but not everybody. You need
to move quickly to make sure the
money they owe your company is at
the top of the priority list.

* Unleash the power of the
InfoMax Collection System

* Does not respond to collection
agency efforts but has the
ability to pay and balance is
sufficient to warrant suit

Be selective on which accounts you
pursue. A judgement with no assets
means you waste your time and
money.

* Take advantage of the Legal
Forwarding Edge. A solution
that doesn't reward your agency
for failure

C2C Resources, LLC

avionics news

*

january

2015

51



Avionics News January 2015

Table of Contents for the Digital Edition of Avionics News January 2015

Point of Communication
AEA Now
The View from Washington
International News and Regulatory Updates
Tackling Aviation's Universal Needs
Member Profile
Avionics in the Year 2025
A Conversation With...
My Life in Avionics
Marketing Tech Connections
What's Working?
Before & After
Business Basics
Debt Collection Tips
Aviation Aces
Legal Ease
Repair Stations
What's New
Avionics News January 2015 - Intro
Avionics News January 2015 - Cover1
Avionics News January 2015 - Cover2
Avionics News January 2015 - 1
Avionics News January 2015 - 2
Avionics News January 2015 - 3
Avionics News January 2015 - Point of Communication
Avionics News January 2015 - 5
Avionics News January 2015 - AEA Now
Avionics News January 2015 - 7
Avionics News January 2015 - 8
Avionics News January 2015 - 9
Avionics News January 2015 - 10
Avionics News January 2015 - 11
Avionics News January 2015 - The View from Washington
Avionics News January 2015 - 13
Avionics News January 2015 - International News and Regulatory Updates
Avionics News January 2015 - 15
Avionics News January 2015 - 16
Avionics News January 2015 - 17
Avionics News January 2015 - Tackling Aviation's Universal Needs
Avionics News January 2015 - 19
Avionics News January 2015 - 20
Avionics News January 2015 - 21
Avionics News January 2015 - 22
Avionics News January 2015 - 23
Avionics News January 2015 - Member Profile
Avionics News January 2015 - 25
Avionics News January 2015 - 26
Avionics News January 2015 - 27
Avionics News January 2015 - Avionics in the Year 2025
Avionics News January 2015 - 29
Avionics News January 2015 - 30
Avionics News January 2015 - 31
Avionics News January 2015 - 32
Avionics News January 2015 - 33
Avionics News January 2015 - A Conversation With...
Avionics News January 2015 - 35
Avionics News January 2015 - My Life in Avionics
Avionics News January 2015 - 37
Avionics News January 2015 - 38
Avionics News January 2015 - 39
Avionics News January 2015 - Marketing Tech Connections
Avionics News January 2015 - 41
Avionics News January 2015 - 42
Avionics News January 2015 - 43
Avionics News January 2015 - What's Working?
Avionics News January 2015 - 45
Avionics News January 2015 - 46
Avionics News January 2015 - Before & After
Avionics News January 2015 - Business Basics
Avionics News January 2015 - 49
Avionics News January 2015 - Debt Collection Tips
Avionics News January 2015 - 51
Avionics News January 2015 - Aviation Aces
Avionics News January 2015 - 53
Avionics News January 2015 - 54
Avionics News January 2015 - 55
Avionics News January 2015 - Legal Ease
Avionics News January 2015 - 57
Avionics News January 2015 - Repair Stations
Avionics News January 2015 - 59
Avionics News January 2015 - 60
Avionics News January 2015 - 61
Avionics News January 2015 - 62
Avionics News January 2015 - 63
Avionics News January 2015 - What's New
Avionics News January 2015 - 65
Avionics News January 2015 - 66
Avionics News January 2015 - 67
Avionics News January 2015 - 68
Avionics News January 2015 - 69
Avionics News January 2015 - 70
Avionics News January 2015 - 71
Avionics News January 2015 - 72
Avionics News January 2015 - Cover3
Avionics News January 2015 - Cover4
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