Avionics News January 2016 - 43
photos on Facebook
of work in progress
to keep aircraft
The company specializes in primary flight displays,
multifunction displays, GPS/nav/comm, autopilots,
audio panels, flight recorders, engine monitors and
ADS-B. As an authorized dealer for a variety of avionics
brands, the company can offer options varying in price,
scope, look and feel. Agape Avionics strives to help
aircraft owners choose equipment that fits best for the
aircraft, style and budget.
After purchasing Penn Avionics, Haraburda and the
installation manager travelled around the area to visit
airports and pilot groups. They wanted to listen, and
they also wanted to share information about how Penn
Avionics had become Agape Avionics. They even offered
a 45-minute ADS-B familiarization workshop for pilots
with no sales pitch included.
The Agape Avionics service department has 40 years
of combined experience and provides both support and
advice. The staff aims to service their customers with
unparalleled attention to detail. Haraburda is proud of his
lead technician and said, "I have the best technician in
the world. He looks 19, but has 20 years of experience.
He knows it all, and his reputation brought old Penn
Avionics customers back."
Other technicians are highly educated and experienced.
According to Allan Beiderman, an Agape Avionics
customer who had an ADS-B In/Out installation, "It was
good quality, fast scheduling, on time, on budget, and
Agape Avionics has instituted some business practices
that are helping it succeed. For one, regular customers
will never have to pay for an IFR/VFR check again.
Transponder, altimeter and static system checks will be
included as part of an annual inspection with no separate
charge. Reducing downtime and the number of trips to the
avionics shop is attractive to aircraft owners. Also included
in the annual price is an oil and oil filter change, which
according to Haraburda, "is extremely competitive."
Another company best practice is to provide the
customer with a courtesy checklist as the aircraft arrives,
and another as it leaves. Agape Avionics technicians
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