Avionics News March 2016 - 70
series
At the 2013 AEA International Convention & Trade Show in Las Vegas, AEA President Paula Derks asked member companies
the question: What's working for you? Derks challenged AEA members to share their success stories, best practices and
ideas that are working for their respective companies. This article is part of a series that highlights how AEA member
companies recognized challenging economic circumstances, and how they responded and overcame them.
What's
Working?
Business initiatives that are elevating companies to success
S T O R Y
B Y
T H O M A S
I N M A N
Custom Avionics
introduces
Early Register Program
Guaranteeing aircraft owners ADS-B installation before the FAA's 2020 deadline
C
ustom Avionics has been located at Bartow
Municipal Airport for more than 50 years,
which is just southeast of Lakeland, Florida,
and not too far from the famous Lakeland Linder Regional
Airport, home to the annual Sun 'n Fun event. Throughout
the years, the company has performed many different
types of avionics work, including custom retrofits and
installations, and it is the only avionics shop in Bartow.
Custom Avionics is an MRO dedicated to advancing
the avionics and MRO sector through its highly advanced
and innovative technology and workflow process
that decreases costs while maintaining a high level of
quality service for its customer base. In addition, it is a
Bloomington Corporate Holdings company.
The company has taken advantage of advancements in
technology in order to use the advanced test equipment,
which allows streamlined techniques of troubleshooting.
Altogether, this results in the better workflow process that
improves turn times.
"With the ADS-B solutions going in, and technical
advancements among the original equipment
70
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march
2016
manufacturers, we've seen quite a bit of movement in the
test gear and other technology used, so diagnostics has
improved," noted Larry Williams, chairman and chief
executive officer for BCH.
Custom Avionics has always set itself apart by offering
customers personal, one-on-one, service. The company
The entire staff strives to make the
process as easy and enjoyable as possible
for the customer. According to the
company, "We may not be related, but
you'll feel like we're family."
makes sure the airplane is the way the customer wants it.
"It gets treated as if it is our own airplane, supporting
what you are doing, and supporting your issues - a real
personal kind of shop," Williams said.
As a result, the company enjoys the loyalty of its customers
Table of Contents for the Digital Edition of Avionics News March 2016
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Avionics News March 2016 - Intro
Avionics News March 2016 - Cover1
Avionics News March 2016 - Cover2
Avionics News March 2016 - No label
Avionics News March 2016 - 2
Avionics News March 2016 - 3
Avionics News March 2016 - 4
Avionics News March 2016 - 5
Avionics News March 2016 - 6
Avionics News March 2016 - 7
Avionics News March 2016 - 8
Avionics News March 2016 - 9
Avionics News March 2016 - 10
Avionics News March 2016 - 11
Avionics News March 2016 - 12
Avionics News March 2016 - 13
Avionics News March 2016 - 14
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Avionics News March 2016 - 18
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Avionics News March 2016 - 28
Avionics News March 2016 - 29
Avionics News March 2016 - 30
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Avionics News March 2016 - 36
Avionics News March 2016 - 37
Avionics News March 2016 - 38
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Avionics News March 2016 - 40
Avionics News March 2016 - 41
Avionics News March 2016 - 42
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Avionics News March 2016 - 49
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Avionics News March 2016 - Cover3
Avionics News March 2016 - Cover4
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