Avionics News June 2017 - 41

element requires the airline to follow the law as well
The passenger removed from an aircraft had already been
as the procedures described in the carrier's policies and
boarded. In fact, he was sitting in his seat when the incident
procedures for determining boarding priority.
arose, so it was too late for the passenger to be denied
Can United claim that it had no obligation to handle
boarding. The airline's continued reference to its denied
this passenger with fairness? Maybe, in a purely semantic
boarding procedures is just wrong when you are examining a
argument, it could make the claim that this was not
situation that arises after boarding has been permitted.
truly an oversold situation because the flight crew were
Therefore, the relevant standard from United's own
nonrevenue passengers (so the extra seats were not sold),
rules would have been the Rule 21 refusal of transport
and therefore, the "fairness for oversales" regulation does
standard. This rule permits the airline to refuse to
not apply. But I do not think many judges will take kindly
transport (and to remove from the aircraft) persons who
to such an argument, because the
pose a danger to themselves
explicit purpose of the regulation is to
or to the other passengers or
"bolster air carriers' accountability to
crew, including passengers who
THERE
ARE
PROBABLY
consumers" (14 CFR ยง 259.1).
violate rules. There is a long list
OTHER FACTS THAT NEED TO
United Airlines publishes a contract
of reasons that a passenger can
BE REVEALED, BUT BASED
of carriage that provides the policies
be denied transport; but that list
and procedures that apply to its
does not include the convenience
ON WHAT THE MEDIA
obligations. Presumably, this is the
of the carrier nor does it include
INITIALLY REPORTED, IT
airline's policies and procedures
the convenience of employees
APPEARS THE FLIGHT
for determining boarding priority
of the carrier. It appears that the
CREW MAY NOT HAVE HAD
(which is required by the regulation).
passenger did nothing to invoke
A LEGAL JUSTIFICATION
The current version of the contract
the refusal of transport standard
FOR
REMOVING
THIS
of carriage (which can be found on
until he was threatened with
PASSENGER. IF THAT IS
United's website) is dated Feb. 17,
removal from the aircraft.
2017, but the recent United issue may
In the videos that captured this
TRUE, THEN CHICAGO
cause United to once again revise the
incident, one disturbing feature
AVIATION SECURITY
contract of carriage to better protect
is that officers wearing jackets
OFFICERS WOULD
United's own rights.
that identified them as police
LIKEWISE HAVE HAD NO
It is worth noting that the airline's
(apparently, Chicago Aviation
LEGAL BASIS FOR REMOVAL
contract of carriage states that if a
Security Officers) removed the
OF THE PASSENGER.
passenger is denied boarding, and the
gentleman from the aircraft. I
result will be that the passenger arrives
find this disturbing because I
at the destination more than two hours
am not aware of any legal basis
later than the planned time of the original flight, then the
for interference by police officers. There may be facts
airline will pay the denied passenger 400 percent of the fare,
of which I am unaware, but based on the reporting
up to a maximum of $1,350. It appears that the passenger
surrounding the incident, it appears that the passenger was
was offered a flight for the next day, so the two-hour
not trespassing, because he had purchased a license (a
threshold would have been passed. We don't know what the
ticket) and had been legally admitted to the aircraft by the
passenger paid for his ticket, but if it was more than $200,
airline's personnel. He had been boarded.
then the $800 may have been inadequate to meet the contract
People often talk about a general obligation to follow
of carriage requirement.
crew member instructions, but the actual regulatory
The contract of carriage establishes two different
standards are little more narrow than that. In an air
standards for refusal of service that are potentially relevant.
carrier environment, there is a requirement to follow crew
Rule 25 establishes standards for denying boarding to a
member instructions related to smoking and seat belts (14
passenger. Rule 21 establishes standards for removing
passengers from an aircraft (refusal of transport).
Continued on following page
avionics news

*

june

2017

41



Table of Contents for the Digital Edition of Avionics News June 2017

No label
Avionics News June 2017 - Intro
Avionics News June 2017 - No label
Avionics News June 2017 - Cover2
Avionics News June 2017 - 1
Avionics News June 2017 - 2
Avionics News June 2017 - 3
Avionics News June 2017 - 4
Avionics News June 2017 - 5
Avionics News June 2017 - 6
Avionics News June 2017 - 7
Avionics News June 2017 - 8
Avionics News June 2017 - 9
Avionics News June 2017 - 10
Avionics News June 2017 - 11
Avionics News June 2017 - 12
Avionics News June 2017 - 13
Avionics News June 2017 - 14
Avionics News June 2017 - 15
Avionics News June 2017 - 16
Avionics News June 2017 - 17
Avionics News June 2017 - 18
Avionics News June 2017 - 19
Avionics News June 2017 - 20
Avionics News June 2017 - 21
Avionics News June 2017 - 22
Avionics News June 2017 - 23
Avionics News June 2017 - 24
Avionics News June 2017 - 25
Avionics News June 2017 - 26
Avionics News June 2017 - 27
Avionics News June 2017 - 28
Avionics News June 2017 - 29
Avionics News June 2017 - 30
Avionics News June 2017 - 31
Avionics News June 2017 - 32
Avionics News June 2017 - 33
Avionics News June 2017 - 34
Avionics News June 2017 - 35
Avionics News June 2017 - 36
Avionics News June 2017 - 37
Avionics News June 2017 - 38
Avionics News June 2017 - 39
Avionics News June 2017 - 40
Avionics News June 2017 - 41
Avionics News June 2017 - 42
Avionics News June 2017 - 43
Avionics News June 2017 - 44
Avionics News June 2017 - 45
Avionics News June 2017 - 46
Avionics News June 2017 - 47
Avionics News June 2017 - 48
Avionics News June 2017 - 49
Avionics News June 2017 - 50
Avionics News June 2017 - 51
Avionics News June 2017 - 52
Avionics News June 2017 - 53
Avionics News June 2017 - 54
Avionics News June 2017 - 55
Avionics News June 2017 - 56
Avionics News June 2017 - 57
Avionics News June 2017 - 58
Avionics News June 2017 - 59
Avionics News June 2017 - 60
Avionics News June 2017 - 61
Avionics News June 2017 - 62
Avionics News June 2017 - 63
Avionics News June 2017 - 64
Avionics News June 2017 - 65
Avionics News June 2017 - 66
Avionics News June 2017 - 67
Avionics News June 2017 - 68
Avionics News June 2017 - 69
Avionics News June 2017 - 70
Avionics News June 2017 - 71
Avionics News June 2017 - 72
Avionics News June 2017 - 73
Avionics News June 2017 - 74
Avionics News June 2017 - 75
Avionics News June 2017 - 76
Avionics News June 2017 - 77
Avionics News June 2017 - 78
Avionics News June 2017 - 79
Avionics News June 2017 - 80
Avionics News June 2017 - 81
Avionics News June 2017 - 82
Avionics News June 2017 - 83
Avionics News June 2017 - 84
Avionics News June 2017 - 85
Avionics News June 2017 - 86
Avionics News June 2017 - 87
Avionics News June 2017 - 88
Avionics News June 2017 - Cover3
Avionics News June 2017 - Cover4
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