Avionics News July 2017 - 39
What do you like best
about your job?
The interaction with people. Our
customers are amazing people from
all different walks of life. We have
clients ranging from the chief pilot
who takes care of everything to the
DOM who takes care of a fleet. They
are unique individuals. We have a
bond and a unique synergy together
to take care of the boss. We want to
make them look like a hero.
We have to roll with the flow as
different obstacles present themselves. West Star Aviation empowers
employees to solve problems. For
example, one employee realized a
way to save the company money and
wrote a letter to the president. That
person was recognized at the company Christmas party. Employees are
part of the process and their voices
are heard. If they see a customer
needs something, they can go and
find someone to help solve their
problem. We're empowered to do
the right thing for the customer, and
we do whatever we can within reason. Take care of the customer and
the business will take care of itself.
West Star Aviation is a cool place
to work. When we take customers
on tours of our facilities, employees
greet them and look them in the
eye. They're friendly. Customers who
have been coming for years develop
friendships with employees. We have
one customer who's been coming
to us for 30 years. They know us,
and there is a relationship; we know
them and their families.
Tell me about your family.
I am married to Anita who is an
amazing woman. She has a master's
degree in nursing. She is a master's
prepared certified nurse midwife
who has delivered 2,400 babies so
far in her career. Previously, she
was a labor and delivery nurse.
We have two daughters. Aliesha
is a NICU nurse, and Jennifer is
a statistics person for the local
DA. She compiles stats on the
reoccurrence of drug offenders. We
also have six grandchildren, five
girls and one boy ranging in age
from 5 to 12.
My wife and I both love working
out and playing golf. I'm also a high
school football official. Yes, I'm one
of those hated people who throws
the yellow hanky. I have worked
four state championship games,
the fourth one was last November.
I always say there are three teams
playing - the home team, the
visiting team and the officials
whose job it is to make sure it's a
level playing field to let the kids
play. The coaches and kids have
worked hard all year, as have the
parents, and the officials want to
work a perfect game. That hasn't
happened yet, but the biggest
thing is to leave the game and
have no one notice the officiating.
It's also a way to give back to the
community. I have stayed in touch
with some players who have gone
on to play in the NFL.
I believe high school football is
the purest form of the game. In
western Colorado, you can go to
small towns for the Friday night
game and see mom and dad, and
grandma and grandpa, all there
with quilts and sitting on the
hillside cheering for their team. It's
their Friday night.
My wife and I are also a host
family for the Colorado Rockies'
rookie team. We are empty nesters
with two extra bedrooms. We have
two young men from early June to
mid-September, and we give them
a car. These kids are professionals
and are taught so much, including
nutrition and eating healthy. This
is our sixth year of doing this,
and typically we get Latino kids
from the Dominican Republic or
What do you see in the
future for West Star?
We have growth in Chattanooga
and will open a new paint hangar
soon. That will be a thriving
business for us. We make a
calculated plan and go with it.
We've been blessed to be slammed
with business. The shops are
full. The leading indicators show
continued growth for the aviation
industry, and we will continue to
take care of our customers. q
To learn more about West Star
Aviation, visit weststaraviation.com.