Avionics News July 2019 - 32

feature

TROUBLESHOOTING

TRIUMPHS
Techs share their memorable technical tribulations
S T O R Y

A

B Y

S C O T T

s a position, "a skilled worker employed to
locate trouble and make repairs in machinery
or technical equipment" joined the English
lexicon in 1905 as a "troubleshooter." The work these skilled
individuals did and still do - "troubleshoot" - followed in
1918, when aviation began its never-ending technological
growth spurt after its Great War baptism. While the

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2019

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S P A N G L E R

technology continues to change, the troubleshooting's
frustrations and rewards remain the same.
If you're reading this to divert your mind from a vexing,
seemingly unsolvable problem, you may question the reward
component of the troubleshooting equation. So think about
the most-challenging problem you ever solved. How did
you feel when you finally solved it, especially if you found
the problem hiding in some obtuse recess of the system?
Satisfied? Victorious? Relieved? Smarter? All of the above?
And after a moment of self-celebration, the effort
begins again. Troubleshooting is often a team effort
that recruits co-workers, nearby technicians
or manufacturer techs (the conduit to the
engineers who built the current bane
of your existence). This reveals
another troubleshooting reward,
increasing the collective
knowledge, which might
save the sanity of another



Avionics News July 2019

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